Your Questions, Answered
We’ve answered some of the most common questions to help you get started with Price Keeper. If you don’t see your question here, feel free to reach out to our support team—we’re always here to help!
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as payments via PayPal.
Do you offer a trial version?
Yes, we provide a 30-day free trial so you can explore all of Price Keeper’s features before committing to a subscription.
Do you offer refunds?
Absolutely! If you encounter an issue that makes the system unusable and we’re unable to resolve it, we’ll issue a full refund. For more details, please review our [Refund Policy].
Can I use the same license on production and staging sites?
Yes, a single license covers Live/Production, Staging, Development, and Localhost environments, as long as the domain name clearly indicates it’s for staging or development purposes. Our system automatically detects such domains.
Will my subscription renew automatically?
Yes, your subscription will automatically renew unless you choose to cancel it. You can opt for either a monthly or annual plan, depending on your preference.
Can I buy a lifetime license?
At this time, we do not offer lifetime licenses. Subscriptions are available on a monthly or annual basis.
Can I cancel my account at any time?
Yes, you can cancel your subscription anytime through your Account panel if Price Keeper no longer meets your needs.
What’s the time span for your contracts?
We offer flexible month-to-month plans as well as discounted annual subscriptions to suit your needs.
Can I change my plan if I exceed the product limit?
Of course! You can upgrade or downgrade your plan at any time to accommodate the number of products in your store.
Do you offer support if I need help?
Yes, we take pride in providing exceptional customer support. All plans include varying levels of support, and we’re committed to resolving any issues you encounter.
Is there a free version?
No, we don’t offer a free version, but you can try Price Keeper risk-free with our 30-day free trial.
If you have additional questions, don’t hesitate to contact our support team. We’re here to help!
